Terms, Conditions & Shipping
Polybalm USA | Operated by MedInnoTech, LLC
Effective Date: October 1, 2024
Last Revised: May 8, 2026
Welcome to www.PolybalmUSA.com (the "Website"), a brand of MedInnoTech, LLC. These Terms of Service ("Terms") govern your access to and use of our Website, including all content, features, and services offered on or through the Website, as well as any purchase of products through the Website. By using or accessing the Website, you agree to these Terms. If you do not agree, you should not use the Website.
1. Acceptance of Terms
By accessing or using this Website, you confirm that you are at least 18 years of age and are legally capable of entering into binding agreements. If you are using this Website on behalf of an organization or entity, you represent and warrant that you are authorized to bind that organization to these Terms. This Website is intended for use by residents of the United States only.
2. Changes to Terms
Polybalm USA / MedInnoTech, LLC reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting to this page. The "Last Revised" date at the top of this document will reflect the most recent update. It is your responsibility to review these Terms periodically. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
3. Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website for any fraudulent or unlawful activity
- Attempt to gain unauthorized access to any portion of the Website or its servers
- Interfere with the Website's proper functioning or compromise its security
- Use automated tools, bots, or scrapers to extract data from the Website without prior written consent
- Violate any applicable local, state, federal, or international laws or regulations
4. Products and Transactions
4.1 Product Information The products listed on the Website are subject to availability. We reserve the right to change product descriptions, pricing, and availability at any time without notice. We make reasonable efforts to display product information accurately; however, we do not warrant that product descriptions or other content are error-free.
4.2 Pricing Errors In the event a product is listed at an incorrect price due to a typographical or system error, Polybalm USA reserves the right to cancel any orders placed at the incorrect price, whether or not the order has been confirmed or payment collected. We will notify you promptly and issue a full refund if applicable.
4.3 Orders All orders are subject to acceptance by Polybalm USA / MedInnoTech, LLC. We reserve the right to refuse or cancel any order for any reason, including errors in pricing, stock limitations, or suspicion of fraudulent activity.
4.4 Payment Payment must be made in full at the time of purchase unless a deferred or subscription purchase option is selected. Accepted payment methods are displayed during the checkout process. By submitting payment information, you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.
4.5 Returns, Refunds & Cancellations All returns, refunds, and cancellations — including subscription and purchase option cancellations — are governed by our Cancellation, Return & Shipping Policy and our Purchase Options Cancellation Policy, both available at www.PolybalmUSA.com and incorporated into these Terms by reference. Please review those policies carefully before making any purchase.
5. Intellectual Property
All content on the Website, including but not limited to text, images, logos, product names, designs, and software, is owned by MedInnoTech, LLC or licensed to us and is protected by applicable intellectual property laws, including copyright and trademark law. The Polybalm USA name, logo, and brand are protected marks. You are not permitted to copy, modify, reproduce, distribute, or otherwise use any content from this Website without prior written consent from MedInnoTech, LLC.
6. Disclaimer of Warranties
The Website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Polybalm USA / MedInnoTech, LLC does not warrant that the Website will be error-free, uninterrupted, secure, or free of viruses or other harmful components.
Product Description & Disclaimer: Polybalm is a clinically validated cosmetic topical nail treatment originally developed to address chemotherapy-induced nail damage. It is also widely used by individuals experiencing nail damage from salon chemical exposure, hormonal and menopausal changes, vitamin deficiencies, aging, and daily environmental stressors. Nothing on this Website constitutes medical advice. Always consult a qualified healthcare provider regarding your specific medical condition and treatment plan.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Polybalm USA / MedInnoTech, LLC, its affiliates, officers, directors, employees, and agents shall not be liable for any damages of any kind, including but not limited to direct, indirect, incidental, consequential, special, or punitive damages, arising from your use of or inability to use the Website or its products. In no event shall our total liability to you for all claims exceed the amount paid by you to Polybalm USA in the twelve (12) months preceding the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Polybalm USA, MedInnoTech, LLC, and their respective affiliates, officers, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Website.
9. Privacy
Your use of the Website is governed by our Privacy Policy, which is incorporated into these Terms by reference and available at www.PolybalmUSA.com. Our Privacy Policy describes how we collect, use, and protect your personal data, including data processed through Shopify and HubSpot. Please review the Privacy Policy carefully.
10. Dispute Resolution
We encourage you to contact our Customer Care Team at Info@PolybalmUSA.com to resolve any dispute informally before initiating legal proceedings. If informal resolution is not possible, any disputes arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in Denver, Colorado, or such other court of competent jurisdiction in the State of Colorado. You consent to the personal jurisdiction of such courts.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. The Colorado Consumer Protection Act (C.R.S. Title 6, Article 1) applies to all transactions conducted through this Website.
12. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining Terms and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
13. Termination
Polybalm USA / MedInnoTech, LLC reserves the right to suspend or terminate your access to the Website at any time, with or without cause and without prior notice. Upon termination, all provisions of these Terms that by their nature should survive will continue to apply, including intellectual property provisions, disclaimers, indemnification, and limitations of liability.
14. Entire Agreement
These Terms, together with our Privacy Policy, Cancellation, Return & Shipping Policy, Purchase Options Cancellation Policy, and any other legal notices published on the Website, constitute the entire agreement between you and Polybalm USA / MedInnoTech, LLC regarding your use of the Website and supersede all prior agreements or understandings.
15. Contact Information
For questions about these Terms, contact our Customer Care Team:
Polybalm USA | Operated by MedInnoTech, LLC
1500 North Grant Street, Suite N, Dever, CO 80203
Email: Info@PolybalmUSA.com
Phone: 1-719-299-2907
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
