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We’re Here to Help
Contact Polybalm USA
Whether you have a question about your order, need guidance on how to use Polybalm®, or want to explore institutional purchasing — our Customer Care Team is always here.
Best Way to Reach Us
Email Our Customer Care Team
Email is the fastest and most reliable way to reach us. We respond to all inquiries promptly, typically within one business day.
Info@PolybalmUSA.comOrder Questions
Shipping status, delivery issues, returns, or order modifications. We ship across all 50 US states.
Product Guidance
How to use Polybalm, when to start, dosing questions, and what to expect during treatment.
Institutional Purchasing
Wholesale pricing, clinic supply programs, and free educational materials for oncology teams.
Partnerships & Media
Affiliate inquiries, press, clinical collaborations, and reseller opportunities.
Our Customer Care Team reads and responds to every message personally. We understand the urgency of cancer treatment timelines — if your question is time-sensitive, please say so in your email and we will prioritize your response.
Business Information
Polybalm USA
Legal Entity
MedInnoTech LLC
Exclusive U.S. Distributor of Polybalm®
Mailing Address
1500 North Grant St., Suite N
Denver, CO 80203
Hours
Monday – Friday
9:00 AM – 5:00 PM MT
Self-Service Resources
Find Answers Quickly
Many common questions are answered on our resource pages. Check these before reaching out — you may find what you need instantly.
FAQ →
Shipping, returns, how to use, ingredients, and more.
Nail Care Guide →
How to use Polybalm for best results during treatment.
Clinical Trial →
The published double-blind randomized controlled trial behind Polybalm.
Institutional Partners →
Wholesale and clinic supply programs for oncology institutions.
Ready to get in touch?
We look forward to hearing from you.
