top of page

Privacy Policy 

Effective Date: October 1, 2024
Last Updated: October 1, 2024

MedInnoTech, LLC (“MedInnoTech,” “we,” “our,” or “us”) (the USA distributor of Polybalm) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (“Website”) and services.

By accessing or using our Website, you acknowledge and accept the terms of this Privacy Policy. If you do not agree, please do not use the Website.

​

1. Information We Collect

We collect three types of information:

1.1 Information You Provide Directly

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address, payment details.

  • Account Data: Login credentials, order history, support requests.

  • Communication Data: Emails, inquiries, and messages sent to MedInnoTech.

1.2 Information Collected Automatically

  • Device & Browser Information: IP address, browser type, operating system, referring URLs.

  • Usage Data: Pages viewed, time spent on the site, interaction with features.

  • Cookies & Tracking: See Section 6 for details.

1.3 Third-Party Data Collection

We may receive data from:

  • Payment processors (e.g., Stripe, PayPal)

  • Marketing tools (e.g., Google Analytics, Meta Ads)

  • Shipping providers

 

2. How We Use Your Information

We use your information to:
✅ Process orders and payments securely.
✅ Provide customer support and respond to inquiries.
✅ Improve Website security, performance, and user experience.
✅ Send promotional emails (only with explicit consent).
✅ Comply with legal obligations and fraud prevention measures.

 

3. How We Share Your Information

We do not sell your personal data. However, we may share information in these circumstances:

  • Service Providers: Payment processors, shipping carriers, analytics platforms.

  • Legal Compliance: If required by law, court order, or to protect our business from fraud or threats.

  • Business Transfers: If MedInnoTech is acquired or merges with another entity.

 

4. Data Security Measures

We implement industry-standard security protocols, including:
✔ SSL encryption for secure transactions.
✔ Access controls & authentication for sensitive data.
✔ Regular security audits to prevent unauthorized access.

⚠ No method of transmission is 100% secure. While we take strong precautions, we cannot guarantee absolute security.

 

5. Your Rights & Choices

Depending on your location, you may have the following privacy rights:

  • Access & Correction – Request access to your stored data and correct inaccuracies.

  • Data Deletion – Request deletion of your data, subject to legal obligations.

  • Marketing Opt-Out – Unsubscribe from emails via the link in our communications.

  • Cookie Control – Adjust cookie settings through your browser.

To exercise these rights, contact us at: Info@MedInnoTech-USA.com.

 

6. Cookies & Tracking Technologies

We use cookies for:
🍪 Session Management – Keeps you logged in.
📊 Analytics – Google Analytics tracks visitor behavior.
🎯 Marketing – Personalized advertising (only with consent).

Opt-Out Options: Modify cookie settings in your browser or use Do Not Track (DNT) settings.

 

7. Children’s Privacy

Our Website is not intended for children under 13. If we discover unauthorized data collection from a minor, we will delete the information immediately.

 

8. International Users

By using this Website outside the U.S., you consent to the transfer of your data to the United States and other regions where our service providers operate.

​

9. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page, with the Effective Date updated. Continued use of the Website after modifications constitutes acceptance of the revised Privacy Policy.

​

10. Contact Information

📍 MedInnoTech, LLC
📧 Email: Info@MedInnoTech-USA.com
📞 Phone: 1-719-299-2907

 

TERMS & CONDITIONS

Effective Date: October 1, 2024

 

1. Acceptance of Terms

By accessing the MedInnoTech Website, you agree to these Terms and Conditions.

 

2. Prohibited Conduct

You may not:
❌ Use the Website for fraudulent purposes.
❌ Interfere with Website security or operations.
❌ Copy, modify, or distribute Website content without written permission.

 

3. Orders & Transactions

3.1 Order Acceptance & Cancellation

  • Orders are subject to MedInnoTech’s approval.

  • We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

3.2 Payments

  • All payments must be made in full at checkout.

  • Accepted methods: Credit card, PayPal, and other approved gateways.

3.3 Returns & Refunds

See our Return Policy for full details.

 

4. Intellectual Property

🔹 All trademarks, images, and content on this Website are owned by MedInnoTech.
🔹 Unauthorized use of any content is strictly prohibited.

 

5. Limitation of Liability

⚠ MedInnoTech is not liable for:

  • Indirect, incidental, or consequential damages.

  • Website errors, downtime, or third-party service failures.

Maximum liability is limited to the amount paid for your last order.

 

6. Indemnification

You agree to indemnify MedInnoTech from any claims, damages, or legal costs arising from your misuse of the Website.

 

7. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of Colorado.

  • Any disputes will be resolved in Colorado courts.

  • Users waive the right to class-action lawsuits against MedInnoTech.

 

8. Changes to Terms

MedInnoTech reserves the right to modify these Terms at any time. Continued use after changes indicates acceptance.

 

9. Contact Information

📍 MedInnoTech, LLC
📧 Email: Info@MedInnoTech-USA.com
📞 Phone: 1-719-299-2907

By using this Website, you confirm that you have read, understood, and accepted these Terms & Conditions.

bottom of page